Shipping Policy
Shipping Service
We ship by UPS.
Shipping Days
In the normal course of business, our policy is to ship orders on Tuesdays and Fridays.
Orders will be shipped on Tuesday if placed by 12:00 pm CST/CDT on that same Tuesday, subject to our discretion.
Orders will be shipped on Friday if placed by 12:00 pm CST/CDT on that same Friday, subject to our discretion.
Please email us if time is of the essence. We are unable to offer any guarantee as to delivery by a certain time or date, but we will do our very best to accommodate you.
If you would prefer the option to pick up your items in Austin, Texas to avoid paying for shipping you can choose “Austin pick up” at the time you check out. You will be notified via text or phone call when your order is ready and can make arrangements to come pick up your bag from our office address of 4225 Vail Divide, Bee Cave TX 78738. Please note if you choose this option and are unable to come claim your items within 14 days you will be invoiced for the amount it costs to ship the items to you via UPS.